1. Introduction
LES CLERCS (operated by OG Corporation ApS, company reg. no. 40705635) operates this store and website, including all related information, content, features, tools, products, and services ("the Services"). This Privacy Policy describes how we collect, use, store, and share your personal data when you visit, use, or make a purchase through the Services, or otherwise communicate with us.
By using and accessing the Services, you acknowledge that you have read this policy and understand the collection, use, and disclosure of your information as described herein.
2. Data Controller
The data controller responsible for the collection, processing, and use of your personal data is:
OG Corporation ApS Company reg. no.: 40705635 Musvågevej 16, 8210 Aarhus V, Denmark Email: studio@lesclercs.com
3. Personal Data We Collect
"Personal data" refers to information that identifies or can reasonably be linked to you. Depending on how you interact with the Services, we may collect the following categories of personal data:
Contact information: Name, email address, postal address, delivery address (if different), and phone number.
Financial information: Credit, debit, and payment card details, transaction data, payment method, and payment confirmation. Payment data is processed by our payment providers and is not stored directly by us.
Transaction data: Products you browse, add to your cart, purchase, return, or cancel, as well as your order history.
Communications: Information included when you contact our customer support, submit enquiries, complaints, or feedback.
Device information: Information about your device, browser, or network connection, your IP address, and other technical identifiers.
Usage data: Information about your interaction with the Services, including how and when you visit, navigate, or use our website.
4. Sources of Personal Data
We collect personal data from the following sources:
Directly from you, including when you complete a purchase, subscribe to our newsletter, create an account, or otherwise communicate with us. Automatically through the Services, including from your device when you visit our website, and through the use of cookies and similar technologies. From our service providers, including when they collect or process personal data on our behalf.
5. Legal Basis and Purpose of Processing
We process your personal data on the following legal bases and for the following purposes:
Performance of a contract (GDPR Art. 6(1)(b)): We use your contact and financial information to process and fulfil your order, including sending order confirmations, delivery notifications, and handling returns or complaints.
Legal obligation (GDPR Art. 6(1)(c)): We retain order and transaction data to comply with applicable accounting and tax legislation.
Consent (GDPR Art. 6(1)(a)): Where you have given consent, we use your email address to send newsletters and marketing communications. You may withdraw your consent at any time via the unsubscribe link in our emails or by contacting us. Withdrawal does not affect the lawfulness of processing carried out prior to withdrawal.
Legitimate interests (GDPR Art. 6(1)(f)): We use device and usage data to improve the Services, prevent fraud, ensure a good user experience, and present relevant product recommendations.
6. Cookies and Tracking Technologies
We use cookies and similar technologies on our website. Cookies are small text files stored on your device when you visit our website.
Necessary cookies: Required for the Services to function, including managing cart contents, handling login sessions, and ensuring secure checkout. These cookies do not require consent.
Analytical cookies (Google Analytics): We use Google Analytics to understand how visitors use our website, including which pages are visited and for how long. Google Analytics uses cookies and collects anonymised usage data. Data is transferred to Google in the United States. We only activate analytical cookies once you have given your consent.
Marketing cookies (Meta Pixel): We use Meta Pixel to measure the effectiveness of our advertising on Facebook and Instagram and to show you relevant ads. Meta Pixel collects data about your activity on our website and shares it with Meta Platforms. Data may be transferred to the United States. We only activate marketing cookies once you have given your consent.
You can change your cookie preferences at any time via our cookie banner or your browser settings.
7. Sharing of Personal Data
We do not sell your personal data to third parties. We may share your personal data with the following recipients:
Shopify Inc. (platform and payments): Our webshop is hosted by Shopify, which acts as our data processor. Shopify processes your personal data to deliver the Services, including payment processing via Shopify Payments. Data is stored on servers in Canada and the United States. Learn more at https://privacy.shopify.com/en.
Production and logistics partner in the EU: We work with a production and logistics partner within the EU who handles storage and fulfilment of our products. They receive only the information necessary to deliver your order (name, address, order details).
Shipping carriers: Your delivery information is shared with relevant carriers to ensure delivery of your order.
Payment providers: Depending on your chosen payment method, your payment information may be shared with services such as Klarna, Apple Pay, or Google Pay.
Google (Google Analytics): Where consent is given, anonymised usage data is shared with Google for analytics purposes.
Meta Platforms (Meta Pixel): Where consent is given, data about your activity on our website is shared with Meta for marketing purposes.
Accounting software: Transaction data is shared with our accounting software to comply with applicable legislation.
We have entered into data processing agreements with our data processors to ensure that personal data is processed in accordance with applicable law and only on our instruction.
8. International Transfers
Your personal data may be transferred to and stored in countries outside the EU/EEA, including Canada and the United States (via Shopify, Google, and Meta). Where we transfer personal data outside the EU/EEA, we ensure an adequate level of protection through the European Commission's Standard Contractual Clauses or by transferring to countries covered by an EU adequacy decision.
9. Retention of Personal Data
We retain your personal data for as long as necessary for the purposes for which it was collected:
Order data: 5 years after delivery, in accordance with applicable accounting legislation. Account data: Until you request deletion. Newsletter data: Until you unsubscribe. Cookie data: In accordance with the individual cookie's lifespan (see Section 6).
Your personal data will thereafter be deleted or anonymised.
10. Your Rights
As a data subject, you have the following rights under the GDPR:
Right of access: You have the right to obtain access to the personal data we process about you. Right to rectification: You have the right to have inaccurate or incomplete data corrected. Right to erasure: You have the right to request deletion of your personal data, unless we are required to retain it by law. Right to restriction: You have the right to request that processing be restricted under certain circumstances. Right to data portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transfer it to another controller. Right to object: You have the right to object to processing based on our legitimate interests, including profiling. Right to withdraw consent: Where processing is based on your consent, you may withdraw it at any time.
To exercise your rights, please contact us at studio@lesclercs.com. We will respond within 30 days.
11. Newsletters and Marketing
Where you have given consent, we will send you newsletters and marketing communications by email. You may unsubscribe at any time using the unsubscribe link in our emails or by contacting us. Unsubscribing from marketing does not affect our ability to send you transactional emails, such as order confirmations and delivery notifications.
12. Security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or deletion. Please note that no security measures are completely impenetrable. We advise against sharing sensitive information via unsecured channels.
13. Children's Data
The Services are not intended for children. We do not knowingly collect personal data from individuals under the age of 16. If you are a parent or guardian of a child who has provided us with personal data, please contact us to request deletion.
14. Third-Party Websites and Links
The Services may contain links to websites or platforms operated by third parties. We are not responsible for those third parties' processing of personal data. We recommend that you review their privacy policies before sharing personal data with them.
15. Complaints
If you are dissatisfied with our processing of your personal data, you have the right to lodge a complaint with your local data protection supervisory authority. In Denmark, this is:
Datatilsynet Carl Jacobsens Vej 35 2500 Valby, Denmark www.datatilsynet.dk
Customers based in other EU member states may contact their national supervisory authority. A full list is available at: https://edpb.europa.eu/about-edpb/about-edpb/members_en
For complaints about a product purchased in our webshop, you may use the EU Commission's Online Dispute Resolution platform: http://ec.europa.eu/consumers/odr/ Please reference our email when submitting a complaint: studio@lesclercs.com
16. Changes to This Policy
We may update this policy from time to time for operational, legal, or regulatory reasons. The revised policy will be published on this website with an updated "Last updated" date.
17. Contact
If you have questions about this policy or wish to exercise your rights, please contact us:
OG Corporation ApS Musvågevej 16, 8210 Aarhus V, Denmark Email: studio@lesclercs.com
Last updated: 2 April 2026